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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Aaron Evans

March 13, 2025

5  out of  5
rating by Aaron Evans
"Shout out to Tosha at Rocky Kelly State Farm. She went above and beyond by contacting a SF Illinois agent and helped my son get insurance at a lower cost by applying all the State Farm discounts allowed! Tosha went above and beyond! Thank you, Tosha for your great service!"
We responded:
"Hi Aaron! Thanks so much for your wonderful review on Tosha! Her goal is always to provide remarkable customer service! We appreciate you and your business!"
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marshall roliins

February 9, 2025

5  out of  5
rating by marshall roliins
"Excellent service"
We responded:
"Hi Marshall!! Thank you so much for the five star review! Our goal is always to provide excellent and remarkable service! We appreciate you!!"
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Anthony DiZonno

February 4, 2025

5  out of  5
rating by Anthony DiZonno
"I have been with State farm over 20 years. I've always been well taken care of. About 10 years ago I was in a hit and run motorcycle accident, State farm took care of me. A few years ago my home was devastated by a storm, State farm took care of me. They did not cancel me, they did not raise my rates. Initially I came to State farm because my prior insurance company had told me I would have to get rid of my dog because they do not insure that breed, State farm took care of me. My current agent is Rocky Kelly, her and the team take care of me! They make me feel like family, they sent me a birthday card, they sent me a calendar this new year. That is old school business! I will not be going anywhere else!"
We responded:
"Hi Anthony! Thanks so much for the great review and you are definitely family. My team and I value you as a customer. Our goal is to always strive to help our customers build the best insurance plan for their families! "
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Larry Green

February 3, 2025

5  out of  5
rating by Larry Green
"My interaction with Rocky Kelly and the personal at this office has made dealing with insurance a pleasure today was Dayne prior dealing can't recall her name at this point although l have only dealt with the three of them I genuinely feel like family"
We responded:
"Hi Larry!! You are definitely family and we appreciate your confidence in me and team (Dayne) to assist you and Whitney with your insurance needs! "
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Marisa Sogn

January 16, 2025

5  out of  5
rating by Marisa Sogn
"Tasha and (I believe it is) Mikel, they have been super great to my family. State Farm has been extremely great from the start and they have old school Customer Service! They always make me feel like a person and not just some number. I am super thankful I made the switch to State Farm."
We responded:
"Marisa!! Welcome to the Rocky Kelly State Farm agency. Thank you so much for the great review regarding Tosha and MaKale! They are very intentional on helping our customers get the right plan in place and helpful in making sure they understand all of their coverages. We appreciate your business.!! "
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Mike Hagstrom

December 18, 2024

5  out of  5
rating by Mike Hagstrom
"Rocky, Dayne and Tosha provide a premier and cordial customer service experience!"
We responded:
"Mike, thanks for the great review! Providing great customer service is a priority for me and my team! We appreciate you and your business!!"
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Melanie Tunstall

November 22, 2024

5  out of  5
rating by Melanie Tunstall
"Excellent customer care. Stellar service."
We responded:
"HI Melanie! Welcome back to Rocky Kelly State Farm! We appreciate you coming back! "
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Steve Pulverentii

November 21, 2024

5  out of  5
rating by Steve Pulverentii
"Rocky and her staff have taken care of my family’s home and automotive needs for years. We can’t say enough for their hard work and attention to detail. We are more than customers. They truly care about providing the best service possible."
We responded:
"Hi Steve! Thank you so much for the great review! We do see you in our customers as family! When our goal is to always take care of as such."
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sarah mcclendon

October 1, 2024

5  out of  5
rating by sarah mcclendon
"Staff is always professional, efficient, informative and respectful. They make every interaction effortless and I have really appreciated their help through every twist and turn of life."
We responded:
"Hi Sarah!! thank you so much for the wonderful review. Our goal is to always help you develop the right plan and make it seamless."
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Natalie Abendroth

September 30, 2024

5  out of  5
rating by Natalie Abendroth
"Rocky and her team (shoutout Tosha) are wonderful! They are always so kind and make sure to ask the right questions to ensure you have the best coverage for what you need (and what makes the most sense for your budget). They take the time to explain things thoroughly and walk you through each step if need be. Super appreciative of their knowledge and patience, they do a great job and never make you feel like they’re trying to sell you something you don’t need, or rush you into anything. I always hang up the phone feeling well taken care of and educated about any decision I make."
We responded:
"Hi Natalie!! Thank you so much for the great review! I (the team) am committed to helping our customers understand their insurance plans completely! We take pride in making sure our customers questions always get answered thoroughly. "
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Riley Harrell

September 26, 2024

5  out of  5
rating by Riley Harrell
"Would recommend to anyone! Kale was super helpful and answered all of our questions when we were setting up our renters insurance!"
We responded:
"Hi Riley, thank you so much for the five star review! Really works hard to make sure he meets our customer needs at every interaction!!"
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Jace Bergman

September 25, 2024

5  out of  5
rating by Jace Bergman
"This agency is far and above the best in the city.. Makale was extremely helpful, and knowledgeable as I asked him a bunch of questions!"
We responded:
"Hi Jace!! Thank you for the great review!! I’m glad MaKale was able to help you out your insurance plan in place!!"
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Daena Lopez

September 18, 2024

5  out of  5
rating by Daena Lopez
"Great customer service! Everyone in the office was super friendly. Kale helped me get my auto insurance set up! Best agent office in Omaha."
We responded:
"HI Daena, thank you for the great review! Our goal is to provide the best service possible! We appreciate your business !"
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Lynn Byrd

September 17, 2024

5  out of  5
rating by Lynn Byrd
"Great service. Always knowledgeable and can answer our questions"
We responded:
"HI Lynn, thank you for the wonderful review! Making sure our customers understand how important insurance is and assisting them with an insurance plan to properly protect their families is our goal! "
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Steve Derry

September 10, 2024

5  out of  5
rating by Steve Derry
"Dayne was a great help! Got my daughter setup with insurance for both her cars! Drive safe and save! I've been with this agency for decades and they are always the best!"
We responded:
"Steve, thanks for the wonderful review! We strive to make every interaction remarkable!!"
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The Parker Family Parker

August 31, 2024

5  out of  5
rating by The Parker Family Parker
"I have been a customer of State Farm for a few years. I had received some wonderful customer service from a very nice gentleman Mr. Murray. He took very great care of my concerns. Insurance business is complicated to understand but he was patient and kind and help me better understand my policy and my options that best fitted my needs. He gave me reassurance when my anxiety was high. I appreciate his impeccable customer service he went far and beyond my expectations. This wonderful individual is what makes me stay with this insurance company. He made me feel as if I matter like family. He was not frustrated and took the time to just provide excellent care. Thank you so much Mr. Murray you were amazing and you are very much appreciated. Sincere Ms. Athaliah Parker. Five Stars *****"
We responded:
"Athaliah, thank you for the great review! We appreciate you and your business!!"
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Michelle Quaring

August 29, 2024

5  out of  5
rating by Michelle Quaring
"I recently switched agents due to service issues. Rocky’s team doesn’t disappoint! Every time you call a human answers!!! No VM or waiting for a call back. I highly recommend her and the team!! Awesome service!! Thank you for being a good neighbor!"
We responded:
"Hi Michele! Thank you so much for the wonderful review! We really appreciate you and your business. Our goal is always to provide remarkable customer service."
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Willy DJ

August 28, 2024

5  out of  5
rating by Willy DJ
"Very helpful staff!"
We responded:
"Hi Willy, thank you so much for the great review! Yes, my team really go above and beyond to help our customers in anyway possible!"
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Bryon Willis

June 14, 2024

5  out of  5
rating by Bryon Willis
"If Jesus needed excellent coverage for his car or investments he would roll with the wonderfully made Rocky Kelly insurance company. Greetings update on the best place to protect your investment want to give props to here Perfect Angel staff who also be the best at doing the job of getting the paper work together so everyone is happy"
We responded:
"Hi Byron! Thank you so much for the great review! We appreciate you and your business more than you know!"
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Rain Bow

May 6, 2024

5  out of  5
rating by Rain Bow
"Shelby is absolutely wonderful and helped me get exactly what I wanted on my car insurance policy! I’ve bad experiences in the past where my insurance policies were not clearly explained to me and or the insurance agent did not customize my benefits at all. This caused me to have a higher payment and unnecessary coverages. If you’re ever looking for an agent who is extremely pleasant to work with, Shelby is your gal!!! Thank you!!!"
We responded:
"Hi Rain Bow! Yes, Shelby 🤍 is a great addition to my team! She is very conscientious when helping customers get the right coverage! Thank you for the great review! Rocky Kelly, Agent"
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Pris Cardenas

April 3, 2024

5  out of  5
rating by Pris Cardenas
"State Farm saved me $3500.00 a year and they have great service"
We responded:
"Hi Prisilla! Thank you so much for the great review! We appreciate you and your business!!"
Profile photo of Sydney Robins

Sydney Robins

March 9, 2024

5  out of  5
rating by Sydney Robins
"My husbands car was involved in an incident we were not at fault for and had issues getting the claim settled Rocky Kelly's team went above and beyond for me to get things settled. Shelby and Tosha are the absolute best. So thankful for the team."
We responded:
"HI Sydney, thank you for the great review! Shelby and Tosha are rock stars!! We appreciate you!"
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Philip Pickard

February 7, 2024

5  out of  5
rating by Philip Pickard
"Great customer service and very helpful"
We responded:
"Thank you Philip!! We appreciate your review! Congratulations on your engagement!!"
Profile photo of Weasel Leslie Kelly

Weasel Leslie Kelly

January 28, 2024

5  out of  5
rating by Weasel Leslie Kelly
"Rocky has been my agent for over 12 years . She's amazing I love how her agency keeps you current on new things."
We responded:
"Hi WK!! Thank you so much for the great review! We appreciate you more than you know!"
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Michaiah Kelly

January 28, 2024

5  out of  5
rating by Michaiah Kelly
"Best agent around town , always helpful !!!!"
We responded:
"Thanks Michaiah! "