Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Melanie Tunstall

Melanie Tunstall

November 22, 2024

5  out of  5
rating by Melanie Tunstall
"Excellent customer care. Stellar service."
We responded:
"HI Melanie! Welcome back to Rocky Kelly State Farm! We appreciate you coming back! "
Profile photo of Steve Pulverentii

Steve Pulverentii

November 21, 2024

5  out of  5
rating by Steve Pulverentii
"Rocky and her staff have taken care of my family’s home and automotive needs for years. We can’t say enough for their hard work and attention to detail. We are more than customers. They truly care about providing the best service possible."
We responded:
"Hi Steve! Thank you so much for the great review! We do see you in our customers as family! When our goal is to always take care of as such."
Profile photo of sarah mcclendon

sarah mcclendon

October 1, 2024

5  out of  5
rating by sarah mcclendon
"Staff is always professional, efficient, informative and respectful. They make every interaction effortless and I have really appreciated their help through every twist and turn of life."
We responded:
"Hi Sarah!! thank you so much for the wonderful review. Our goal is to always help you develop the right plan and make it seamless."
Profile photo of Natalie Abendroth

Natalie Abendroth

September 30, 2024

5  out of  5
rating by Natalie Abendroth
"Rocky and her team (shoutout Tosha) are wonderful! They are always so kind and make sure to ask the right questions to ensure you have the best coverage for what you need (and what makes the most sense for your budget). They take the time to explain things thoroughly and walk you through each step if need be. Super appreciative of their knowledge and patience, they do a great job and never make you feel like they’re trying to sell you something you don’t need, or rush you into anything. I always hang up the phone feeling well taken care of and educated about any decision I make."
We responded:
"Hi Natalie!! Thank you so much for the great review! I (the team) am committed to helping our customers understand their insurance plans completely! We take pride in making sure our customers questions always get answered thoroughly. "
Profile photo of Riley Harrell

Riley Harrell

September 26, 2024

5  out of  5
rating by Riley Harrell
"Would recommend to anyone! Kale was super helpful and answered all of our questions when we were setting up our renters insurance!"
We responded:
"Hi Riley, thank you so much for the five star review! Really works hard to make sure he meets our customer needs at every interaction!!"
Profile photo of Jace Bergman

Jace Bergman

September 25, 2024

5  out of  5
rating by Jace Bergman
"This agency is far and above the best in the city.. Makale was extremely helpful, and knowledgeable as I asked him a bunch of questions!"
We responded:
"Hi Jace!! Thank you for the great review!! I’m glad MaKale was able to help you out your insurance plan in place!!"
Profile photo of Daena Lopez

Daena Lopez

September 18, 2024

5  out of  5
rating by Daena Lopez
"Great customer service! Everyone in the office was super friendly. Kale helped me get my auto insurance set up! Best agent office in Omaha."
We responded:
"HI Daena, thank you for the great review! Our goal is to provide the best service possible! We appreciate your business !"
Profile photo of Lynn Byrd

Lynn Byrd

September 17, 2024

5  out of  5
rating by Lynn Byrd
"Great service. Always knowledgeable and can answer our questions"
We responded:
"HI Lynn, thank you for the wonderful review! Making sure our customers understand how important insurance is and assisting them with an insurance plan to properly protect their families is our goal! "
Profile photo of Steve Derry

Steve Derry

September 10, 2024

5  out of  5
rating by Steve Derry
"Dayne was a great help! Got my daughter setup with insurance for both her cars! Drive safe and save! I've been with this agency for decades and they are always the best!"
We responded:
"Steve, thanks for the wonderful review! We strive to make every interaction remarkable!!"
Profile photo of The Parker Family Parker

The Parker Family Parker

August 31, 2024

5  out of  5
rating by The Parker Family Parker
"I have been a customer of State Farm for a few years. I had received some wonderful customer service from a very nice gentleman Mr. Murray. He took very great care of my concerns. Insurance business is complicated to understand but he was patient and kind and help me better understand my policy and my options that best fitted my needs. He gave me reassurance when my anxiety was high. I appreciate his impeccable customer service he went far and beyond my expectations. This wonderful individual is what makes me stay with this insurance company. He made me feel as if I matter like family. He was not frustrated and took the time to just provide excellent care. Thank you so much Mr. Murray you were amazing and you are very much appreciated. Sincere Ms. Athaliah Parker. Five Stars *****"
We responded:
"Athaliah, thank you for the great review! We appreciate you and your business!!"
Profile photo of Michelle Quaring

Michelle Quaring

August 29, 2024

5  out of  5
rating by Michelle Quaring
"I recently switched agents due to service issues. Rocky’s team doesn’t disappoint! Every time you call a human answers!!! No VM or waiting for a call back. I highly recommend her and the team!! Awesome service!! Thank you for being a good neighbor!"
We responded:
"Hi Michele! Thank you so much for the wonderful review! We really appreciate you and your business. Our goal is always to provide remarkable customer service."
Profile photo of Willy DJ

Willy DJ

August 28, 2024

5  out of  5
rating by Willy DJ
"Very helpful staff!"
We responded:
"Hi Willy, thank you so much for the great review! Yes, my team really go above and beyond to help our customers in anyway possible!"
Profile photo of Bryon Willis

Bryon Willis

June 14, 2024

5  out of  5
rating by Bryon Willis
"If Jesus needed excellent coverage for his car or investments he would roll with the wonderfully made Rocky Kelly insurance company. Greetings update on the best place to protect your investment want to give props to here Perfect Angel staff who also be the best at doing the job of getting the paper work together so everyone is happy"
We responded:
"Hi Byron! Thank you so much for the great review! We appreciate you and your business more than you know!"
Profile photo of Rain Bow

Rain Bow

May 6, 2024

5  out of  5
rating by Rain Bow
"Shelby is absolutely wonderful and helped me get exactly what I wanted on my car insurance policy! I’ve bad experiences in the past where my insurance policies were not clearly explained to me and or the insurance agent did not customize my benefits at all. This caused me to have a higher payment and unnecessary coverages. If you’re ever looking for an agent who is extremely pleasant to work with, Shelby is your gal!!! Thank you!!!"
We responded:
"Hi Rain Bow! Yes, Shelby 🤍 is a great addition to my team! She is very conscientious when helping customers get the right coverage! Thank you for the great review! Rocky Kelly, Agent"
Profile photo of Pris Cardenas

Pris Cardenas

April 3, 2024

5  out of  5
rating by Pris Cardenas
"State Farm saved me $3500.00 a year and they have great service"
We responded:
"Hi Prisilla! Thank you so much for the great review! We appreciate you and your business!!"
Profile photo of Sydney Robins

Sydney Robins

March 9, 2024

5  out of  5
rating by Sydney Robins
"My husbands car was involved in an incident we were not at fault for and had issues getting the claim settled Rocky Kelly's team went above and beyond for me to get things settled. Shelby and Tosha are the absolute best. So thankful for the team."
We responded:
"HI Sydney, thank you for the great review! Shelby and Tosha are rock stars!! We appreciate you!"
Profile photo of Philip Pickard

Philip Pickard

February 7, 2024

5  out of  5
rating by Philip Pickard
"Great customer service and very helpful"
We responded:
"Thank you Philip!! We appreciate your review! Congratulations on your engagement!!"
Profile photo of Weasel Leslie Kelly

Weasel Leslie Kelly

January 28, 2024

5  out of  5
rating by Weasel Leslie Kelly
"Rocky has been my agent for over 12 years . She's amazing I love how her agency keeps you current on new things."
We responded:
"Hi WK!! Thank you so much for the great review! We appreciate you more than you know!"
Profile photo of Michaiah Kelly

Michaiah Kelly

January 28, 2024

5  out of  5
rating by Michaiah Kelly
"Best agent around town , always helpful !!!!"
We responded:
"Thanks Michaiah! "
Profile photo of R Kelly

R Kelly

January 26, 2024

5  out of  5
rating by R Kelly
"They were real nice and respectable and helpful"
We responded:
"Hi R K! Thank you for the review! We appreciate you an your business!"
Profile photo of D'Michael Murray

D'Michael Murray

January 26, 2024

5  out of  5
rating by D'Michael Murray
"Excellent customer service. Great Agent"
We responded:
"Mike, thank you so much for the great review! Our goal is to always take care of our customers! "
Profile photo of Shard

Shard

January 20, 2024

5  out of  5
rating by Shard
"I had a wonderful experience ! really helped me understand my insurance plan better and made me very comfortable asking questions. 10/10!"
We responded:
"Hi Shard! Thank you so much for the great review! Our goal is always to make sure you have the best coverage to protect your individual situation!"
Profile photo of Kossi Senyo

Kossi Senyo

January 19, 2024

5  out of  5
rating by Kossi Senyo
"I have been with State farm for 7 years. I have had great experience and good customer service."
We responded:
"HI Kossi! Thank you for the review and we appreciate your loyalty to Rocky Kelly Agency and State Farm!"
Profile photo of Jon Jacobsen

Jon Jacobsen

January 19, 2024

5  out of  5
rating by Jon Jacobsen
"Awesome turnaround time!"
We responded:
"HI Jon! It's always our goal to handle our customer request efficiently and expeditiously! Thank you for the great review!"
Profile photo of austin sills

austin sills

January 19, 2024

5  out of  5
rating by austin sills
"Great community and great service. Highly recommend"
We responded:
"Hi Austin! Helping our community customers is of great importance to my agency! I'm glad you are happy with the team and their willingness in providing outstanding service!"